S
SHINE WORLD
Home
Collections
Our Story
Blog
Contact
FAQ
0
English
English
日本語
Français
Español
العربية
简体中文
Sign In
Sign Up
Frequently Asked Questions
Everything you need to know about authentic Suzhou embroidery
About Our Products
Are your embroidery pieces truly handmade?
What is double-sided embroidery?
What materials do you use?
How do I verify your products?
Can you create custom designs?
Order & Payment
What payment methods do you accept?
Yes, your credit card is safe on our website. We use industry-standard encryption to protect your payment information.
Can I cancel or modify my order?
Do you offer wholesale pricing?
Shipping & Delivery
Do you ship internationally?
How long does shipping take?
What are the shipping costs?
Will I be charged customs duties?
Can I track my order?
Returns & Exchanges
What is your return policy?
Who covers the return shipping cost?
How long does it take to process a refund?
Product Care
How to clean your embroidery
How do I display my embroidered screen?
How to store your embroidery
Will the colors fade over time?
About Suzhou Embroidery
Suzhou embroidery, one of China's four famous embroidery styles, has a history spanning over 2,000 years. Originating during the Spring and Autumn period (770–476 BCE), it reached its peak in the Song and Ming dynasties. Renowned for its delicate patterns, vibrant colors, and meticulous craftsmanship, Suzhou embroidery is celebrated for its artistic beauty and cultural significance.
Why is Suzhou embroidery so valuable?
What makes double-sided embroidery unique?
Contact & Support
How can I reach you?
Do you have a physical store?
Can I visit your workshop?
Still have questions?
Our team is here to help you
Contact Support
